top of page
FREQUENTLY ASKED QUESTIONS
-
How do I care for my clothing items?To keep your t-shirts and hoodies looking great, we recommend washing them inside out in cold water and tumble drying on low or air drying.
-
What sizes do you offer?We offer a wide range of sizes for t-shirts and hoodies. Check our size chart on each product page for the perfect fit!
-
What materials are your products made of?Our apparel is made from high-quality, soft cotton blends, while our hats, wristbands, tumblers, and mugs are crafted from durable materials for long-lasting use.
-
How long does shipping take?Standard shipping takes approximately 3-7 business days, while expedited options are available at checkout.
-
How much does shipping cost?Shipping costs vary based on location and order size. You can view the exact shipping cost at checkout.
-
Do you offer free shipping?Yes! We offer free shipping on orders over $75.
-
How do I start a return or exchange?Simply visit our Returns & Exchanges page and follow the easy steps to initiate your return.
-
What is your return policy?We offer a hassle-free return and exchange policy within 30 days of purchase. Items must be unworn and in their original condition.
-
Do I have to pay for return shipping?If the return is due to a defect or mistake on our part, we cover the shipping cost. Otherwise, return shipping costs are the customer’s responsibility.
-
What payment methods do you accept?We accept major credit cards, PayPal, and other secure payment options at checkout.
-
Can I modify or cancel my order after placing it?Orders are processed quickly, but contact us ASAP if you need changes. We’ll do our best to help!
-
Do you offer custom or bulk orders?Yes! For custom or bulk orders, please contact us at sales@thejesustee.com.
-
How can I contact customer support?Reach out to us at info@thejesustee.com or through our contact form, and we’ll get back to you as soon as possible.
bottom of page